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CRM News 19 June 2025 - 14 October 2025

Salesforce Unleashes AI Agents to Fix a $7B Problem – Will CRM Stocks Soar?

Salesforce Unleashes AI Agents to Fix a $7B Problem – Will CRM Stocks Soar?

Salesforce’s latest AI push – unveiled at its Oct 2025 Dreamforce conference – centers on Agentforce, a framework of “autonomous AI agents” embedded throughout Salesforce products venturebeat.com. With 12,000+ customers already using Agentforce in 2024 reuters.com tekedia.com, the company is
Inside Salesforce’s Generative AI Revolution: How Marketing GPT and Einstein GPT Are Reshaping CRM

Why Salesforce (CRM) Could Transform Enterprise AI in 2026: A Deep Dive Through October 1 2025

Latest News (late September–October 1 2025) Earnings and Guidance Salesforce reported fiscal Q2 2026 results on Sept. 3. Revenue grew 10% year‑over‑year to $10.2 billion, with subscription and support revenue contributing $9.7 billion (up 11%). Current remaining performance obligations increased to $29.4 billion, while GAAP operating margin
Inside Salesforce’s Generative AI Revolution: How Marketing GPT and Einstein GPT Are Reshaping CRM

Inside Salesforce’s Generative AI Revolution: How Marketing GPT and Einstein GPT Are Reshaping CRM

Marketing GPT was announced in mid-2023 as part of Marketing Cloud to generate emails, segments, and journeys via natural-language prompts, grounded in Data Cloud with general availability in February 2024. Marketing GPT features include AI-driven Segment Creation, Generative Email Content
Salesforce Einstein GPT Unleashed: The Ultimate Guide to CRM’s AI Revolution

Salesforce Einstein GPT Unleashed: The Ultimate Guide to CRM’s AI Revolution

Einstein GPT, launched in 2023, is the world’s first generative AI for CRM, integrating Salesforce’s proprietary models with OpenAI’s GPT on real-time Customer 360 data. It provides role-based capabilities across Clouds: Sales GPT drafts emails and call summaries, Service GPT
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