Salesforce (CRM) Stock Today: Analyst Target Cuts, AI Commerce Push and What It Means for Investors

Salesforce (NYSE: CRM) shares spent Monday under pressure, trading around the high‑$230s to low‑$240s and finishing the session near $239 per share, roughly 1.5–1.8% lower on the day, according to intraday and historical data. ^[1] The AI‑driven CRM leader is still sitting well below its 52‑week high in the mid‑$360s, despite steadily growing revenue and earnings.

At the same time, Wall Street remains broadly bullish. Bank of America and Mizuho both trimmed their price targets today but kept positive ratings, while the consensus one‑year target across major brokerages still sits in the low‑$320s — implying roughly 35–38% upside from current levels. ^[2]

On the product side, Salesforce used November 17 to push its Agentforce Commerce vision even further, unveiling new features that plug retailers’ product catalogs directly into AI channels like ChatGPT and deepen partnerships with Stripe and Google for agent‑driven checkout experiences. ^[3]

Here’s a detailed look at Salesforce stock today (17.11.2025), the latest analyst commentary, AI product news, and what it all could mean ahead of the company’s next earnings report on December 3, 2025. ^[4]

Salesforce (CRM) stock price today: still in a post‑rally hangover

Latest price (end of day): around $239 per share, down about 1.5–1.8% on Monday. ^[5]
Intraday range: roughly $239–$243. ^[6]
52‑week range: about $226 (low) to $369 (high), underscoring how far the stock has fallen from its 2025 peak. ^[7]

A prior technical review in late October highlighted that CRM had dropped more than 30% from its highs, forming a double‑top pattern near $365 and a subsequent double‑bottom around $226, with the stock remaining below its 200‑day moving average. ^[8] That backdrop helps explain why even modest target cuts can weigh on sentiment: investors are still deciding whether this is a value opportunity in a quality AI name or just a pricey software stock in a slower‑growth phase.

On fundamentals, a recent institutional‑ownership snapshot shows:

Market cap in the low‑$230 billion range.
P/E ratio in the mid‑30s and a PEG ratio around 2.1, suggesting investors are still paying a premium for Salesforce’s projected growth. ^[9]

In short, CRM today is not cheap, but it’s also not priced like the hyper‑growth story it once was.

Fresh on November 17: Bank of America and Mizuho trim targets, stay bullish

Two analyst moves landed today that directly affect how the market values Salesforce stock:

1. Bank of America: target to $305, rating still “Buy”

A new note from BofA Securities cut Salesforce’s price target from $325 to $305 while maintaining a “Buy” rating. ^[10]

Key points from that update:

The new $305 target still implies mid‑20s percent upside from recent trading levels. ^[11]
BofA reiterates a broadly positive stance, emphasizing Salesforce’s record results and raised guidance after its most recent quarter. The company delivered:
- EPS of about $2.91, ahead of ~$2.78 consensus.
- Revenue around $10.24 billion, beating expectations of roughly $10.14 billion, up around 9.8% year‑over‑year. ^[12]

The tone is essentially: growth is solid and margins are strong, but valuation and macro uncertainty justify some moderation in the target price.

2. Mizuho: target cut to $340, “Outperform” reaffirmed

Separately, Mizuho lowered its target from $350 to $340 but reaffirmed an “Outperform” rating. ^[13]

According to GuruFocus’ summary of the call:

Mizuho’s new $340 target sits comfortably above current levels, and
Historical coverage from JMP, Piper Sandler, Needham, Wedbush, and Cantor Fitzgerald remains mostly bullish, with targets stretching as high as $430. ^[14]

3. Consensus picture: bullish, but with a wider spread

Across recent data sources:

Average/consensus target: low‑to‑mid $320s (roughly $323–$329 depending on the dataset). ^[15]
Median target in a 28‑analyst sample: about $318. ^[16]
Analyst split: roughly 25 Buy, 13 Hold, 1 Sell, yielding a “Moderate Buy” average rating. ^[17]

The key nuance: targets are drifting lower, especially from previously very bullish firms, but most analysts still see meaningful upside from today’s price if Salesforce can keep high‑single‑digit revenue growth and double‑digit EPS growth on track.

Big product news today: Agentforce Commerce gets a major upgrade

While the stock was slipping, Salesforce delivered a substantial product announcement that ties directly into its AI and growth narrative.

AI assistants and Agentforce Commerce

In an official Salesforce news release dated November 17, 2025, the company unveiled new capabilities for Agentforce Commerce, its commerce stack built around AI “agents.” ^[18]

Highlights:

AI‑driven traffic explosion: Salesforce reports that online traffic from AI assistants surged 119% year‑over‑year in the first half of 2025, and expects intelligent agents to drive about 22% of global orders this Cyber Week. ^[19]
New consumer AI channels: Agentforce Commerce is designed to syndicate a retailer’s product catalog and pricing into consumer AI platforms such as ChatGPT, allowing customers to search and buy directly inside a conversation. ^[20]
Payment partnerships:
- Agentic Commerce Protocol (ACP) + Stripe integration supports native, AI‑driven checkout in chat experiences.
- Integration with Google’s Agent Payments Protocol (AP2) enables secure agent‑initiated payments across platforms. ^[21]

Features for retailers’ own channels

Beyond third‑party AI platforms, Salesforce highlighted new “agentic” features on owned channels:

Guided Shopping: conversational shopping agents that offer multi‑language support (seven languages) and improved performance, aimed at boosting conversion rates and basket sizes. ^[22]
Agentforce Actions for Merchandising & POS: tools to automatically adjust product rankings, optimize in‑store recommendations, and surface loyalty data. ^[23]
Order Routing for Order Management: automation that chooses the most efficient fulfillment route to reduce costs and improve margins. ^[24]

A Techzine write‑up today underscored the same themes: Salesforce is pitching Agentforce Commerce as a unified platform spanning digital storefronts, point of sale, and order management, with Pandora and Pacsun cited as early adopters seeing higher NPS and order values. ^[25]

From an investor perspective, this matters because it:

Shows concrete productization of the “agentic enterprise” message from Dreamforce 2025, where Agentforce 360 and the deeper OpenAI partnership were headline announcements. ^[26]
Opens up new transaction‑based revenue opportunities if AI‑channel commerce volumes scale.
Helps defend Salesforce’s position as competition in AI agents intensifies from players like Sierra and other specialized platforms. ^[27]

Markets may take time to price this in, but this is the kind of product release that supports the long‑term growth story analysts are modeling into those $300+ price targets.

Institutions are buying, insiders are selling

Nomura adds to its Salesforce position

A fresh filing summarized today shows Nomura Asset Management Co. Ltd. increased its Salesforce stake by 11.2% in Q2, buying an additional 73,333 shares and bringing its total to 729,602 shares — worth roughly $199 million at the time of the filing. CRM now represents about 0.5% of Nomura’s portfolio and around 0.08% of Salesforce’s outstanding shares. ^[28]

MarketBeat’s breakdown notes that:

Several other institutional investors also increased their CRM holdings in recent quarters.
Around 80% of Salesforce stock is held by institutions, highlighting how much of the float is in professional hands. ^[29]

QuiverQuant: heavy rotation, not a one‑way bet

QuiverQuant’s latest analyst‑ratings and holdings summary paints a picture of intense institutional churn:

Over 1,300 institutions added CRM shares in their most recent quarter, while more than 1,600 trimmed or exited positions. ^[30]
Big name movers include Capital World Investors, UBS Asset Management, Wellington Management, Rockefeller Capital, and JPMorgan, each shifting multi‑billion‑dollar positions in opposite directions. ^[31]

That kind of two‑way activity suggests no consensus institutional view: some fund managers see Salesforce as an AI‑enabled compounder at a reasonable price; others are locking in profits or reallocating to faster‑growing AI plays.

Insider activity: skewed to selling

On the insider front, QuiverQuant data highlights:

493 insider trades in the last six months, with 492 sales and just 1 purchase.
CEO Marc Benioff alone has sold nearly 196,000 shares over that period (via multiple transactions), while other executives, including the President & CLO and other senior leaders, have also been net sellers. ^[32]

Some of these sales are likely pre‑scheduled 10b5‑1 plans, but the optics are still notable in a market already sensitive to tech insider selling.

Earnings backdrop: steady growth, premium valuation

Today’s analyst comments sit on top of a fairly consistent operating story.

Last reported results

Recent coverage from MarketBeat and Zacks points to a solid recent track record: ^[33]

Most recent quarter reported (fiscal 2026 Q2, ended July 31, 2025):
- Revenue around $10.24 billion, up roughly 9–10% year‑over‑year.
- Non‑GAAP EPS about $2.91, beating consensus by roughly $0.13.
Salesforce raised its full‑year fiscal 2026 guidance, now expecting:
- Revenue of $41.1–$41.3 billion, up about 8.5–9% year‑over‑year.
- Non‑GAAP operating margin around 34% and operating cash‑flow growth of 12–13%. ^[34]

What Zacks is watching

In a new piece today, Zacks highlights Salesforce as one of the most‑tracked names on its platform and lays out what it’s watching: ^[35]

Current‑quarter EPS estimate: about $2.85, up ~18% year‑over‑year.
Full‑year EPS estimate: around $11.36, implying ~11% annual growth.
Next‑year EPS estimate: roughly $12.64, another ~11% growth step.
Sales growth: revenue expected to increase around 8.7–8.8% this quarter and in each of the next two fiscal years.

Despite those healthy numbers, Zacks assigns Salesforce a Rank #3 (Hold) and a Value Style Score of “D”, pointing out that CRM still trades at a premium to its peer group based on P/E, P/S, and cash‑flow metrics. ^[36]

Next catalyst: Q3 FY26 earnings on December 3

Salesforce has already confirmed that it will report Q3 fiscal 2026 results on December 3, 2025, after the market close, with a conference call scheduled for 5:00 p.m. ET. ^[37]

Guidance going into that report:

Q3 FY26 revenue: $10.24–$10.29 billion, up 8–9% year‑over‑year.
Q3 non‑GAAP EPS: $2.84–$2.86. ^[38]

If Salesforce beats those numbers again while reinforcing its AI road map, it could validate today’s still‑optimistic price targets. A miss, or a more cautious 2026–2030 outlook, might invite further target cuts.

Risk radar: cybersecurity and competitive pressure

Not all of today’s Salesforce‑related headlines are bullish.

Phishing campaigns targeting Salesforce environments

A detailed report published today by WebProNews outlines how the ShinyHunters hacker group has spent 2025 targeting Salesforce environments using fake OAuth apps distributed via LinkedIn direct messages. ^[39]

According to that analysis:

Attackers pose as recruiters or business partners, sending LinkedIn messages that link to malicious apps requesting extensive Salesforce permissions.
Once approved, those apps can siphon data and maintain persistent access, often bypassing traditional email‑based security controls unless OAuth‑specific MFA policies are in place. ^[40]
Multiple high‑profile companies have reportedly had Salesforce‑based data stolen and used in extortion campaigns. ^[41]

These incidents typically compromise customer Salesforce instances, not Salesforce’s core infrastructure, but they underscore how critical identity, access, and OAuth governance have become in the cloud era. For investors, this is a reminder that security missteps at large customers can still create headline risk for Salesforce itself.

Rising AI competition

Meanwhile, rivals such as Sierra, co‑founded by former Salesforce co‑CEO Bret Taylor, are leaning hard into AI agents and goal‑driven automation. At a recent conference, Sierra pitched its Agent Data Platform as an alternative intelligence layer for AI agents, leveraging models from OpenAI, Anthropic, and Meta. ^[42]

At the same time, Salesforce is projecting $60 billion+ in revenue by 2030 and targeting a 40% operating margin, supported by acquisitions like Informatica and an expanded partnership with OpenAI and Anthropic. ^[43]

This arms race in AI agents and data platforms is likely to pressure Salesforce to keep investing heavily, which is great for product momentum but can limit near‑term margin expansion if not managed carefully.

Key takeaways for CRM investors on November 17, 2025

Putting it all together, here’s how Salesforce stock looks today:

Price action: CRM ended around $239, down modestly on the day and still well below its 2025 highs, even as revenue and EPS keep rising at high‑single‑ to low‑double‑digit rates. ^[44]
Analyst stance: Bank of America and Mizuho both cut targets today (to $305 and $340, respectively) but kept Buy/Outperform ratings. Consensus targets remain in the low‑$320s, implying mid‑30s percent upside if Salesforce can execute. ^[45]
AI product momentum: The new Agentforce Commerce capabilities launched today deepen Salesforce’s AI commerce footprint, linking retailers to consumer AI platforms like ChatGPT and tightening ties with Stripe and Google’s payments protocols — an important building block for future growth. ^[46]
Ownership dynamics: Institutions remain heavily involved, with firms like Nomura boosting positions even as insiders continue to sell and other institutions trim. That mix points to divergent views but sustained institutional interest. ^[47]
Risks: Cybersecurity campaigns targeting Salesforce environments, stiffening AI competition, and a still‑premium valuation all represent meaningful risk factors to keep on the radar. ^[48]

For anyone following Salesforce stock today, the story is less about a dramatic one‑day move and more about positioning ahead of the December 3 earnings report. That event will test whether Salesforce’s agentic‑AI strategy and new commerce capabilities are enough to justify its premium multiple — or whether more price‑target cuts are still to come.

This article is for general information only and is not financial advice. Stock prices, estimates, and analyst views can change quickly; always do your own research or consult a licensed financial adviser before making investment decisions.

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