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Einstein GPT

Inside Salesforce’s Generative AI Revolution: How Marketing GPT and Einstein GPT Are Reshaping CRM

Marketing GPT was announced in mid-2023 as part of Marketing Cloud to generate emails, segments, and journeys via natural-language prompts, grounded in Data Cloud with general availability in February 2024. Marketing GPT

28 July 2025

Salesforce Einstein GPT Unleashed: The Ultimate Guide to CRM’s AI Revolution

Einstein GPT, launched in 2023, is the world’s first generative AI for CRM, integrating Salesforce’s proprietary models with OpenAI’s GPT on real-time Customer 360 data. It provides role-based capabilities across Clouds: Sales

19 June 2025

Artificial Intelligence · Business Tech · CRM · Einstein GPT · Salesforce

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