Coles Shares Steady After Alcohol System Failure Disrupts A$1.38 Billion Digital Platform

Coles Shares Steady After Alcohol System Failure Disrupts A$1.38 Billion Digital Platform

MELBOURNE, August 24, 2026, 14:57 AEST

  • Coles stock fell 0.1% to A$22.79 in Monday trading.
  • At least 66 online beer and premixed-drink items were impacted by a pricing error.
  • Coles’ online platforms processed approximately A$1.38 billion in sales during the third quarter.
  • FY26 results will be released on Tuesday, August 25.

Coles Group Limited shares traded mostly flat on Monday following a disruption caused by an alcohol pricing mistake that took both its website and app offline. The shares dipped 0.1% to A$22.79 by 2:06 p.m. AEST, with the ASX cash market still open.

Stock chart for ASX:COL

The subdued reaction indicates that investors have not yet seen confirmed impacts on earnings. The broader operating stakes extend beyond just the beverages involved. Last quarter, Coles’ two online reporting divisions brought in approximately A$1.38 billion, representing 12.9% of total group sales.

The highlighted development is coles online alcohol — Coles Online is experiencing a technical issue with alcohol orders just before its earnings announcement, raising scrutiny on its digital sales channel. Investors are assessing whether such online disruptions might impact Coles’ next earnings release. Coles is scheduled to announce FY26 results on August 25.

Monday ASX snapshotValueContext
COL priceA$22.79Shed 0.1%
OpenA$22.72Started under Friday’s A$22.82 finish
Intraday rangeA$22.54–A$22.90Traded in a 1.6% band
Volume748,019Logged by 2:06 p.m. AEST
Intraday data are time-stamped and may differ from the closing price. Source: Coles Group.

The mistake priced 24-packs with significant markdowns. A Jack Daniel’s & Cola carton was reduced to A$27 from A$130, a drop of 79.2%. Another item decreased to A$29 from A$202, representing an 85.6% discount.

CW Scanner, a price monitoring platform, recorded no fewer than 20 cartons of beer and 46 cases of ready-to-drink beverages purchased. Savings averaged A$49 per carton of beer and A$111 for premixed drinks. The website came back online after being unavailable for several hours. Coles announced that those impacted would receive refunds.

Online-channel measure3Q26Year-on-year
Supermarkets eCommerceA$1.327bnup 24.8%
Liquor eCommerceA$57mup 1.8%
Combined online salesA$1.384bn12.9% share of group sales
Total group salesA$10.703bnup 3.1%
The supermarket figure includes liquor sold through coles.com.au; the separate liquor figure excludes those sales, so the lines can be added without overlap. Combined share is A$1.384bn divided by A$10.703bn. Source: Coles 3Q26 sales release.

Online supermarket sales increased at a rate eight times higher than group revenue in the last quarter. Specifically, eCommerce saw a 24.8% rise, compared to the group’s 3.1% growth. As a result, a shared-platform outage is significant for more than just the liquor division, even if the immediate cost of refunds remains limited.

The liquor division continues to underperform. Sales in the third quarter dropped 3.9% to A$781 million. Online liquor revenue increased just 1.8%, contrasting with a 24.8% rise in supermarket eCommerce.

Preliminary results tableMost recent valueChange
1H26 group revenueA$23.618bn+2.5%
1H26 EBIT, before significant itemsA$1.231bn+10.2%
1H26 net profit reportedA$511m-11.3%
1H26 liquor revenueA$1.939bn-3.2%
1H26 liquor EBITA$42m-37.3%
3Q26 supermarket revenueA$9.781bn+4.0%
EBIT means earnings before interest and tax. Half-year figures exclude significant items only where stated. Sources: Coles’ 1H26 results and 3Q26 sales release.

Chief Executive Leah Weckert stated in May that “value and availability will be important to our customers.” The results released on Tuesday will indicate if gains in digital channels and improved supermarket operations can balance sluggish liquor sales and increased input expenses. Coles 3Q26 release

Analysts maintain a cautious optimism, with minimal tolerance for disappointment. According to the latest Investing.com survey, there are eight buy ratings, six holds, and one sell. The consensus price target stands at A$23.74, suggesting a potential 4.2% increase over Monday’s A$22.79 close.

Analyst recommendationsCount or valueShare or implied move
Buy853% of 15 ratings
Hold640%
Sell17%
Average targetA$23.74+4.2%
Target rangeA$16.50–A$27.00-27.6% to +18.5%
Target moves use the A$22.79 intraday reference. Poll data displayed August 24, 2026. Investing.com consensus

Risks: Coles has yet to reveal the total order volume or the value of issued refunds. A one-off pricing mistake is unlikely to have material impact. However, recurring incidents could hinder online expansion, inflate service expenses and erode confidence in a segment accounting for almost 13% of group revenue.

The next test comes ahead of the ASX opening on Tuesday. Investors are expected to watch online revenue, liquor margin, fourth-quarter sales and Coles’ FY27 cost projections.

ASX:COL · ONLINE CONTROL TEST

Flat stock, larger digital stakes

Price: August 24, 2026, 2:06 p.m. AEST, during ASX trading. Financial and incident data compiled at 2:57 p.m. AEST.
COL intraday
A$22.79
-0.1% · market open
Q3 online sales
A$1.384bn
Two non-overlapping channels
Online / group sales
12.9%
A$1.384bn ÷ A$10.703bn
Average target
A$23.74
+4.2% implied upside

Six-session price path

Aug 17Aug 18Aug 19Aug 20Aug 21Aug 24*23.4423.1523.2822.9922.8222.79
*August 24 is the 2:06 p.m. AEST intraday reading; prior points are closes.

Incident facts

Products identified66+
Jack Daniel's cartonA$130 → A$27
Largest cited savingA$173
Website/appRestored
Order count and refund cost remain undisclosed.

Growth divergence

Supermarket online
+24.8%
Group sales
+3.1%
Liquor online
+1.8%
Liquor total
-3.9%
Online supermarket growth = 8× group growth

Analyst split

Buy
8
Hold
6
Sell
1
Target rangeA$16.50–A$27.00
Why the stock is barely moving: the glitch is verified, but Coles has not quantified a material cost. Tuesday's FY26 report is the larger catalyst. Watch online revenue, liquor margin, fourth-quarter sales and FY27 cost guidance.
Roman Perkowski

Roman Perkowski is a senior markets reporter at TS2.tech. His coverage ranges from stocks and technology to economic developments across global markets. He graduated from the Cracow University of Economics and worked in investment research and corporate finance before becoming a financial journalist. Follow Roman Perkowski on Google News.

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