New York, January 16, 2026, 08:46 EST — Premarket update.
- authID shares slipped roughly 11% in premarket trading to $1.52, following a 72% jump on Thursday’s close.
- The company announced it developed a ServiceNow integration to handle biometric identity checks within contact centers.
- With U.S. markets closed Monday for Martin Luther King Jr. Day, traders are focused on whether the open will extend recent momentum.
Shares of authID Inc slipped 11% to around $1.52 in premarket action on Friday, pulling back from Thursday’s surge. The Nasdaq-listed stock had soared 72.3% to close at $1.71 the previous day, on volume nearing 295 million shares. Its market capitalization stands near $26 million. 1
authID unveiled an integration with ServiceNow that lets contact-center agents authenticate callers through biometrics—like face scans—before approving account changes or risky transactions. The company says this rollout targets over 8,400 ServiceNow-powered contact centers worldwide, including clients representing 85% of the Fortune 500. It’s now available on the ServiceNow Store. “Our integration with ServiceNow empowers its global customer base to protect user accounts while improving the user experience,” CEO Rhon Daguro said. 2
The reason this matters now is clear: call centers have turned into a soft target for “account takeover” scams, where fraudsters manipulate agents into resetting passwords, altering access, or moving money. Solutions that integrate easily with existing software agents use quickly grab interest—especially among smaller players.
ServiceNow stands as a major player in workflow software for large enterprises. Should the integration catch on, authID could reach security teams and operations managers quickly—no lengthy deployment required.
Friday’s premarket drop highlighted a key trait of micro-cap tech stocks: they often move sharply when momentum traders jump in, then flip direction just as fast. Despite the early slide, the stock remains well above Wednesday’s close.
Biometrics can replace traditional “knowledge-based” checks—security questions and personal details that are often guessed or purchased—but the method faces ongoing scrutiny. Privacy regulations, obtaining customer consent, and the possibility of false matches remain persistent challenges for the industry.
Execution risk remains a concern. Just because an app is listed or integrated doesn’t guarantee paid rollouts. Bigger players in identity and cybersecurity are already vying for those budgets.
Traders will be watching to see if Thursday’s rally sticks when regular trading kicks off at 9:30 a.m. EST. Attention also turns to authID—will it deliver customer wins or reveal more on how the integration is rolling out?
U.S. markets will be shut Monday, January 19, in observance of Martin Luther King Jr. Day and resume trading Tuesday, January 20. This holiday shortens the week, potentially squeezing liquidity and concentrating catalyst-driven moves into a handful of sessions. 3
