NEW YORK, May 19, 2026, 18:03 (EDT)
- 8×8 stock changed hands at $2.75 after the bell, up 14.1% from its $2.41 finish.
- 8×8 Inc. said fourth-quarter revenue climbed 5% to $185.2 million. Adjusted diluted earnings came in at 11 cents a share.
- The company is targeting fiscal 2027 revenue of $727 million to $747 million, and expects operating cash flow in a range of $45 million to $52 million.
8×8 Inc. shares surged after hours Tuesday. The cloud communications company posted quarterly revenue and adjusted earnings that topped expectations. The results offered investors another sign that its AI and communications API push is making a difference for sales.
8×8 shares rose after hours, moving to $2.75 from a $2.41 close, according to Benzinga. That came as the Nasdaq lost 0.84% and the S&P 500 fell 0.67% in the regular session.
Now the question for the Campbell, California company is whether it can keep turning a usage-driven recovery into more stable growth. 8×8 said its usage-based revenue—which depends on consumption of communications APIs, AI tools, digital channels, and telecom services—jumped more than 70% in the fourth quarter from a year earlier. That line made up 23% of service revenue, up from 14% in the prior year.
8×8 posted fourth-quarter total revenue of $185.2 million, up from $177.0 million last year. Service revenue came in at $180.2 million. Net income under GAAP was $0.1 million, swinging from a $5.4 million loss in the same quarter last year.
Non-GAAP diluted earnings came in at 11 cents a share. That strips out certain costs. Analysts polled by Benzinga were looking for 7 cents a share on revenue of $181.07 million.
8×8 CEO Samuel Wilson called fiscal 2026 a “turning point for 8×8,” after the company posted its first full year of GAAP profit since 2015 and put up four quarters of revenue gains. Revenue for the year was up 3% to $735.8 million. GAAP net income came to $1.6 million, swinging from a $27.2 million loss in fiscal 2025. Business Wire
8×8 filed a same-day Form 8-K on May 19, according to its investor-relations filings list. The Form 8-K is the U.S. report for material events.
Product numbers pushed the report. 8×8 said AI self-service interactions more than doubled in fiscal 2026. 8×8 Engage customer adoption jumped over 300% in the fourth quarter. Messaging API interactions climbed 218% year over year. Chief Product Officer Hunter Middleton said customers keep using the tools because they were “actually working for them.” 8×8, Inc.
Competition is tight. 8×8 has contact-center, unified-communications, and communications-platform-as-a-service offerings. RingCentral has AI-focused business comms and contact-center tools. Twilio’s comms arm handles APIs for messaging, voice, email, and identity. Zoom is pushing Phone, Contact Center, and Virtual Agent products too.
8×8 is guiding for first-quarter total revenue between $180 million and $185 million, with service revenue at $175 million to $180 million for the period ended June 30. Looking forward to fiscal 2027, the company is forecasting total revenue of $727 million to $747 million and adjusted diluted EPS in a range of 33 cents to 38 cents. CFO Kevin Kraus said the guidance takes into account “macro and geopolitical uncertainty” and the company’s move to more usage-based revenue. Business Wire
But the shift in sales mix is weighing on profits. Gross margin dropped to 63% from 68% for the quarter, with non-GAAP gross margin slipping to 64% from 69%. Debt stood at $323.9 million as of March 31, down from $353.9 million a year ago. Fiscal 2027 operating cash flow guidance is also below last year’s $55.8 million in cash flow.
8×8’s bounce isn’t a full reset, it’s more of a test for the company. The firm is back to growth and has turned a profit, but now it has to show that AI demand and more API usage can lift revenue while keeping margins from slipping.
