San Diego, May 17, 2026, 06:02 PDT
Bank of America will pay $2.25 million to settle a class-action over accusations it charged some customers more than one out-of-network balance-inquiry fee at 7-Eleven ATMs, the court-sanctioned settlement site shows. The Schertzer et al. v. Bank of America N.A. case is ongoing in the U.S. District Court for the Southern District of California.
The deadline for former Bank of America customers to file claims is June 29, as the settlement process moves ahead. Current account holders who got a notice may get paid automatically if the court signs off. The court set a final fairness hearing for Aug. 21 in San Diego.
Bank of America account holders in the U.S. who got hit with more than one out-of-network balance-inquiry fee at FCTI-run ATMs inside 7-Eleven locations between May 1, 2018 and Nov. 16, 2021 are included in the settlement. The case is a class action, a type of suit for groups with the same complaints.
Bank of America was accused in a lawsuit of violating customer contracts by charging double out-of-network balance-inquiry fees for a single transaction. The bank said it did nothing wrong. According to the settlement site, both parties settled to avoid more legal expense and risk.
Payouts will be made from the net settlement fund after expenses, and eligible class members are set to get an equal pro-rata share. The final amount depends on the total valid claims from current and former account holders. No estimate for payments yet.
Ninth Circuit revived a breach-of-contract case in 2024, saying “balance inquiry” refers to when a customer asks for account balance info, not just when an ATM sends a message to the bank. The case’s been going for a while. Justia Law
District court later granted new class certification on remand, saying the case alleges a customer was hit with two $2.50 out-of-network balance-inquiry fees when using a Bank of America debit card at a non-Bank of America ATM.
The deal isn’t final yet. It still depends on a judge signing off, and the payout for each customer might drop if a lot of people file claims or if the court OKs fees, costs, and other deductions from the fund.
The case isn’t for all Bank of America cardholders who used a 7-Eleven ATM. Anyone who filed a valid claim and got money in Weiss v. FCTI, which also involved operator FCTI, is out.
ATM and bank-fee lawsuits are still moving in the U.S. Visa and Mastercard agreed in December to settle an ATM-fee case for $167.5 million, with several banks already having paid $66 million in related suits, Reuters reported.
Customers at Bank of America who don’t know if they’re eligible should reach out to the settlement administrator, Kroll Settlement Administration. The court-authorized website lists a phone number. According to the website, it’s the only official site for this case.
