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NYSE:CRM News 19 June 2025 - 28 July 2025

Inside Salesforce’s Generative AI Revolution: How Marketing GPT and Einstein GPT Are Reshaping CRM

Inside Salesforce’s Generative AI Revolution: How Marketing GPT and Einstein GPT Are Reshaping CRM

Marketing GPT was announced in mid-2023 as part of Marketing Cloud to generate emails, segments, and journeys via natural-language prompts, grounded in Data Cloud with general availability in February 2024. Marketing GPT features include AI-driven Segment Creation, Generative Email Content
API Management and Integration Platforms Mid‑2025: Key Innovations, Deals, and Trends

API Management and Integration Platforms Mid‑2025: Key Innovations, Deals, and Trends

In late June 2025 MuleSoft announced AI agent orchestration in Anypoint Platform, adding Model Context Protocol (MCP) and Agent-to-Agent (A2A) support, an MCP Connector to expose APIs as MCP endpoints, Flex Gateway upgrades for secure MCP/A2A connectivity, and Anypoint Code
Revolutionize Your Insights: How to Create a Market Research Report With AI in 2025

Revolutionize Your Insights: How to Create a Market Research Report With AI in 2025

In 2025, market research must demonstrate ROI by linking insights to tangible business outcomes such as increased revenue, reduced costs, or improved customer satisfaction. Nearly 60% of researchers report their organizations depend on insights more today than a year ago.
AI-Powered Report Generators Are Revolutionizing Data Analysis Across Industries

AI-Powered Report Generators Are Revolutionizing Data Analysis Across Industries

AI-powered report generators combine ML and NLP/NLG to automatically analyze data and produce visualizations plus plain-language narratives, as exemplified by Power BI Copilot and Tableau’s AI features. Gartner predicts that by 2025 data storytelling will be the most common way
Salesforce Einstein GPT Unleashed: The Ultimate Guide to CRM’s AI Revolution

Salesforce Einstein GPT Unleashed: The Ultimate Guide to CRM’s AI Revolution

Einstein GPT, launched in 2023, is the world’s first generative AI for CRM, integrating Salesforce’s proprietary models with OpenAI’s GPT on real-time Customer 360 data. It provides role-based capabilities across Clouds: Sales GPT drafts emails and call summaries, Service GPT
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