Cleveland—March 21, 2026, 11:11 EDT.
ProMedica has tapped Jim Hoffman, previously in charge of KeyBank’s Michigan and Northwest Ohio district, as its new board of trustees chair. The Toledo-based health system lands a new leader at the board level. Meanwhile, KeyBank elevated Garet Plantz, naming him small business relationship manager in Alaska.
These two roles are notable now—they put seasoned leaders in charge where local relationships are still central to the business. KeyCorp, based in Cleveland and holding roughly $184 billion as of Dec. 31, 2025, said last month it picked up nine 2026 Coalition Greenwich awards across small-business and middle-market banking, including honors tied to its relationship managers.
For ProMedica, this is bigger than just a staffing move. The leadership shuffle follows Moody’s upgrade of the nonprofit health system to Baa3 with a positive outlook back in December.
ProMedica said Hoffman is taking over the chair from Kurt Darrow, who started the role Jan. 1, 2025 and is staying on the board. “Honored to have stepped into this role at such an important time for the organization,” Hoffman said. ProMedica
Plantz, based in Kenai, will work with Alaska business owners on everything from deposits and lending to cash management and merchant processing—the backbone of handling payments and keeping liquidity moving. According to Alaska Business, Plantz has over 15 years at KeyBank and was previously a virtual business banker for clients in both Alaska and Washington.
KeyBank pitches its relationship approach as a stand-out advantage. “A true differentiator for KeyBank,” is how Mike Walters, the bank’s president of business banking, described it last month. The institution points out it’s been an SBA Preferred Lender for over two decades. KeyBank Investor Relations
Plantz steps into the Alaska role with plenty of rivalry: local lenders are all vying for a slice of the same customer base. Both First National Bank Alaska and Northrim Bank pitch their small-business offerings, while KeyBank operates branches and a private banking setup in Anchorage and elsewhere around the state.
Still, conditions aren’t smooth across the board. In September, a KeyBank survey showed that 25% of small-business owners described themselves as being in “survival mode.” ProMedica, for its part, only started turning things around recently, with Moody’s upgrading the company in December. KeyBank Investor Relations
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