Salesforce stock (CRM) drops 4% as 2026 opens; investors eye jobs report and next earnings

Salesforce stock (CRM) drops 4% as 2026 opens; investors eye jobs report and next earnings

NEW YORK, January 2, 2026, 17:50 ET — After-hours

  • Salesforce shares fell about 4.3% to $253.62, underperforming broader U.S. indexes.
  • The Dow finished higher, but Salesforce’s decline weighed on the price-weighted index early.
  • Next catalysts include the Jan. 9 U.S. jobs report and Salesforce’s late-February earnings update.

Salesforce, Inc. shares were down 4.3% at $253.62 in after-hours trade on Friday, after moving between $252.49 and $267.00 during the session, according to market data.

The slide put pressure on a large-cap software name that investors often use as a read on corporate IT budgets and the pace of enterprise adoption of new tools, including generative AI.

It also mattered for the Dow, which is price-weighted — meaning higher-priced stocks have a bigger impact on the index than lower-priced ones. MarketWatch data showed Salesforce and Travelers were the biggest drags early in the session. MarketWatch

U.S. stocks ended mixed on the first trading day of 2026, with the Dow and S&P 500 up while the Nasdaq edged lower, as gains in chipmakers offset weakness in several large technology names. Joe Mazzola, head of trading & derivatives strategist at Charles Schwab, described the mood as “buy the dip, sell the rip.” Reuters

Other enterprise software shares also fell, with ServiceNow down about 3.8% while Oracle was slightly higher, MarketWatch reported. MarketWatch

Salesforce has faced heightened scrutiny over how quickly AI features translate into durable growth, even as companies continue to spend on cloud software to modernize operations.

In December, Salesforce raised its fiscal 2026 revenue outlook to $41.45 billion to $41.55 billion and lifted its adjusted profit forecast, citing rising adoption of its AI products. CEO Marc Benioff said Agentforce and Data 360 were running at nearly $1.4 billion in annual recurring revenue (ARR), an annualized measure of subscription sales. Reuters

The next major company-specific checkpoint is earnings. Salesforce is estimated to report results around Feb. 25, according to Nasdaq’s earnings calendar. Nasdaq

Investors will be looking for updates on subscription demand, margins and the pace of AI monetization — along with any changes to full-year guidance and capital return.

Macro catalysts are also stacking up quickly. Reuters’ week-ahead schedule flagged the U.S. employment report due Jan. 9 and the consumer price index report due Jan. 13, alongside the start of fourth-quarter earnings season. Reuters

For software stocks such as Salesforce, a hotter inflation or jobs print can matter because it can change expectations for interest rates, which in turn affects valuations for growth-oriented shares.

Traders will be watching whether early-year dip buying shows up after Friday’s pullback, or whether investors stay selective until the next round of data and earnings sets the tone for 2026.

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