Coles Online Faces Alcohol Ordering Glitch Ahead of Earnings Report Following Weekly A$965 Million Drop

Coles Online Faces Alcohol Ordering Glitch Ahead of Earnings Report Following Weekly A$965 Million Drop

MELBOURNE, August 24, 2026, 01:36 AEST

  • Coles saw its market value drop by roughly A$965 million last week.
  • An alcohol pricing mistake over the weekend later caused issues on its website and app.
  • FY26 earnings will be published on Tuesday, prior to the opening of the market.
  • The consensus analyst price target indicates just a 4.2% potential gain from Friday’s close.

Coles Group Limited is set for a digital performance test ahead of Tuesday’s results, as an alcohol pricing issue disrupted online purchases following a 3.1% drop in shares last week.

Stock chart for ASX:COL

The drop wiped out about A$965 million in equity value. Coles ended Friday at A$22.82, marking its fourth session of losses in the last five.

The technical issue emerged following the close of ASX trading. As a result, no stock prices have reacted so far. The initial market response will be seen on Monday, a day ahead of FY26 results.

Online prices for certain 24-packs plunged by close to 80%. A Jack Daniel’s pack was reduced to A$27, down from A$130. A Smirnoff case decreased to A$29, previously A$202.

Weekend incidentVerified figureInvestor relevance
Reddit post audienceOver 180,000 viewsDemand surged in response
Products impactedNo fewer than 20 beer packs, 46 RTD casesExtent of pricing controls
Typical beer markdownRoughly A$49Exposure to cancellations and refunds
Typical RTD markdownRoughly A$111Greater exposure by unit
Greatest discountA$173Prices dropped from A$202 to A$29
Website operationalRestored at around 4 p.m. SaturdayDowntime continued for several hours

Coles reported that certain beer and ready-to-drink items had been listed at incorrect prices. “The error has been corrected, and impacted customers are being notified,” a company spokesperson stated. Customers who were overcharged are set to receive refunds. Guardian Australia

The exact direct cost has not been disclosed. Reliability poses a greater concern. Coles reported a 24.8% increase in supermarket e-commerce sales for the third quarter, as liquor sales dropped by 3.9%.

Share-price comparisonAugust 14August 21Weekly moveEstimated value change
Coles A$23.54A$22.82-3.06%-A$0.96 billion
Woolworths Group Limited A$40.00A$38.86-2.85%-A$1.39 billion

Shares of both supermarket chains fell ahead of their earnings updates. Woolworths will post its results on Wednesday, putting online expansion, food price rises, and consumer spending shifts in focus for the sector in the coming week.

Upcoming resultsColesWoolworths
Earnings announcement dateAugust 25August 26
Revenue forecast for FY26A$45.60 billionNot used
Projected revenue increase2.5%Not used
FY26 projected EPSA$0.92Not used
Forecast EPS growth14.7%Not used
Primary operational focusOnline sales and performance in liquor segmentAddressing margin improvement

Coles’ current valuation offers little buffer for disappointing results. Shares are priced at 23.75 times forecast earnings, which is less than Woolworths’ 28.05 times but exceeds Coles’ recent pace of growth.

Operating and valuation metricColesWoolworths
Trailing revenueA$45.08 billionA$70.28 billion
Profit margin2.25%0.85%
Free cash flowA$1.56 billionA$2.29 billion
Forward P/E23.75×28.05×
Dividend yield3.20%2.31%
Net debtA$9.97 billionA$15.91 billion

Wall Street sentiment stays upbeat, although target estimates vary considerably. The consensus from 15 analysts sits at A$23.77, suggesting a 4.2% potential rise from Friday’s closing price.

Analyst / firmRatingTargetImplied moveDate
Adrian Lemme / CitiBuyA$23.00+0.79%August 16
Shaun Cousins / UBSHoldA$25.50+11.74%August 7
Michael Simotas / JefferiesBuyA$26.50+16.13%July 29
Melinda Baxter / Morgan StanleyBuyA$25.00+9.55%July 27
Ord MinnettBuyA$27.00+18.32%July 22
15-analyst consensusBuyA$23.77 average+4.16%Current

Risks: The amount of accepted orders and the expense of refunds have not been revealed. Tuesday’s outcome may overshadow the incident. If the online update falls short, it could escalate a minor mistake into a larger issue regarding execution.

Australia’s market remains shut overnight. Investors need to distinguish the probable minimal immediate cost of the glitch from its broader implication. Online sales and liquor margin results reported on Tuesday will indicate if that implication holds significance.

Investor dashboard · ASX:COL

The glitch is small. The timing is not.

Coles Group · Online execution meets FY26 results
Price: August 21, 2026, 4:15 PM AEST
Incident: August 22 · Results: August 25

Friday close

A$22.82
-0.74%

Weekly move

-3.06%
From A$23.54

Value lost

A$0.96B
Preliminary estimate

Avg target

A$23.77
+4.16% implied

Five-session close · selling preceded the weekend outage

23.523.122.7Aug 17Aug 18Aug 19Aug 20Aug 21
A$23.44 · A$23.15 · A$23.28 · A$22.99 · A$22.82

Pricing glitch, verified

Post reach180,000+ views
Products identified66+
Largest savingA$173
Largest discountNearly 80%
Service restored~4 PM Saturday

No market reaction is observable yet. The incident followed Friday's ASX close.

Tuesday's FY26 hurdle

Revenue estimateA$45.60B
Revenue growth+2.5%
EPS estimateA$0.92
EPS growth+14.7%
Q3 online growth+24.8%
Q3 liquor growth-3.9%

Coles versus Woolworths

Weekly moveCOL -3.06% · WOW -2.85%
Forward P/ECOL 23.75× · WOW 28.05×
Profit marginCOL 2.25% · WOW 0.85%
FCF yieldCOL 5.10% · WOW 4.83%
Dividend yieldCOL 3.20% · WOW 2.31%
Woolworths reports August 26, one day after Coles.

Analyst target map

HighA$27.00
JefferiesA$26.50
UBSA$25.50
AverageA$23.77
CurrentA$22.82
LowA$16.50
Consensus: Buy · 15 analysts

What moves the stock next

  • Monday: first trading response to the outage.
  • Tuesday: FY26 online sales and liquor margins.
  • Refund volume and cancelled-order disclosures.
  • Food inflation and value-seeking customer trends.
  • Cost guidance after higher wages and fuel expense.
  • Wednesday: Woolworths results reset sector comparisons.
Sources: Coles Group, Guardian Australia and S&P Global Market Intelligence via StockAnalysis. Value-loss calculations use 1.34B shares.
Khadija Saeed

Khadija Saeed is a financial markets reporter at TS2.tech. Her coverage ranges from stocks and technology to emerging industries and developments across global markets. She studied economics and finance at the London School of Economics and worked in market research before becoming a financial journalist. Follow Khadija Saeed on Google News.

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#1

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New Zealand retail sales at 18:45 ET

The Q2 retail package can move NZD and regional risk sentiment. Spillover to U.S. assets is usually secondary unless the result is unusually large.

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