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Consumer Rights News 30 September 2025 - 15 December 2025

Evri Christmas Delivery Problems: Panorama Investigation, Missing Parcels and MPs Demand Answers Ahead of 2025 Festive Rush

Evri Christmas Delivery Problems: Panorama Investigation, Missing Parcels and MPs Demand Answers Ahead of 2025 Festive Rush

December 16, 2025 — With Christmas deliveries entering their most time-sensitive stretch, UK parcel carrier Evri is facing intensifying scrutiny from regulators, politicians and consumers after a wave of complaints about missing parcels, confusing proof-of-delivery photos, and inconsistent customer support.
Trump Administration Waives $11 Million Southwest Airlines Fine: What It Means for Travelers After the 2022 Holiday Meltdown

Trump Administration Waives $11 Million Southwest Airlines Fine: What It Means for Travelers After the 2022 Holiday Meltdown

Washington, D.C. – December 7, 2025 — The Trump administration has quietly erased the final $11 million that Southwest Airlines still owed from a record federal penalty tied to its disastrous 2022 holiday travel meltdown, reigniting a fierce fight over
Mumbai Consumer Commission Orders Niva Bupa To Pay ₹66.5 Lakh For Overseas Cancer Treatment: What The Landmark Ruling Means For Health Insurance Customers

Mumbai Consumer Commission Orders Niva Bupa To Pay ₹66.5 Lakh For Overseas Cancer Treatment: What The Landmark Ruling Means For Health Insurance Customers

The Mumbai Suburban District Consumer Disputes Redressal Commission has directed Niva Bupa Health Insurance Company Ltd to pay ₹66.5 lakh to a Juhu-based cancer patient after holding that the insurer wrongfully cancelled his policy and denied his overseas treatment claim.
Shocking £480 m Smartphone Claim Could Put Money Back in Your Pocket – Here’s What UK Apple and Samsung Users Need to Know

Shocking £480 m Smartphone Claim Could Put Money Back in Your Pocket – Here’s What UK Apple and Samsung Users Need to Know

Key Facts You Should Know Background: How Which? Took on Qualcomm Alleged Abuse of Market Power Qualcomm is a leading manufacturer of modem chipsets and holds patents essential for connecting smartphones to 4G networks. According to Which?, Qualcomm’s market dominance
6 October 2025
Capital One Savers Cheated Out of Billions – $425M Settlement Payout Deadline Fast Approaching

Deadline Looms: Capital One’s $425 Million Settlement Could Put Cash Back in Your Pocket—Here’s What You Need to Know

In‑depth report In January 2025, the Consumer Financial Protection Bureau accused Capital One of luring savers with promises of “high interest” returns on its 360 Savings account while quietly freezing that rate at 0.3%. The bureau said the bank simultaneously rolled out a
2 October 2025
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