UPS Customers Are Waiting on Tariff Refunds. Congress Wants Answers Now
House Democrats have asked UPS CEO Carol Tomé to explain how tariff refunds from the U.S. government will reach customers, following a Supreme Court ruling that invalidated certain tariffs. UPS says it will seek refunds as importer of record and reimburse customers once funds are received, but has not disclosed the amount. Lawmakers want written answers by May 22. FedEx and DHL face similar questions.