SINGAPORE, May 11, 2026, 19:01 SGT
Helport AI Limited shares surged in U.S. premarket action Monday, giving a lift to the battered Nasdaq-listed AI customer-service play ahead of the bell. HPAI was quoted at $1.47 as of 7:00 a.m. EDT, marking a 49.1% gain from Friday’s $0.9861 close, according to StockAnalysis data.
This shift landed without any new operational disclosure from the company. Helport’s investor-relations site still shows its most recent 2026 updates as the QuickCEP partnership from April 9 and the April 7 AI collections rollout—nothing posted Monday.
So far, the surge has the hallmarks of a liquidity-driven AI chase, not a straightforward reaction to fresh fundamentals. Robinhood’s quote page pegged volume at 6.98 million shares, well above the 742,500 average. TradingView put the float at 7.88 million shares—tight enough that heavy order flow can send prices moving in a hurry.
Singapore-based Helport, listed as HPAI on Nasdaq, offers software-as-a-service to contact-center operators. Its products range from AI-powered real-time support for customer-facing teams to tools for business process outsourcing—essentially, outsourced service tasks.
Shares struggled ahead of Monday’s premarket jump. According to TradingView, HPAI dropped 29.6% in five days, slid 40.6% for the month, and has lost 81.9% over the past year. The stock’s record low came in at 92.5 cents on May 8.
The QuickCEP deal stands out as the next key catalyst for the company. On April 9, Helport outlined plans for the two companies to roll out a fully managed AI agent product targeting global brands and e-commerce operators. Early-stage revenue is penciled in for the second quarter of 2026, with both sides eyeing roughly 50 enterprise clients landing through this partnership over the coming six months.
Chief Executive Guanghai Li didn’t see the agreement as just another software transaction. “We are not selling software,” Li said. “We are selling industrial-grade AI labor capacity.” For QuickCEP, co-founder Nick Peng described the tie-up as a chance to deliver an “out-of-the-box” AI agent to global brands. Helport AI, Inc.
Helport isn’t big by the numbers. For fiscal 2025, revenue climbed 17.9% to $34.9 million, but net income plunged 74.8% to $1.9 million, squeezed by higher R&D, global expansion, and public listing expenses. Cost of revenue grew even faster than sales, shrinking gross margin to 54.87% from the previous 62.81%.
The field is crowded. Five9 is in with its cloud contact-center and AI tools. NiCE touts CXone, pushing the blend of human and AI agents on its experience platform. Genesys? It’s selling an enterprise AI setup to coordinate human and machine teams. Helport, though, keeps it tighter—focusing on contact-center staffing and customer communication linked to tracked outcomes.
Still, the rally could prove fragile. Premarket pops sometimes evaporate when the bell rings, particularly with small-cap names that don’t trade heavily. Helport’s statements in April about its partnership and collections? Those are projections—the firm itself cautioned that real outcomes might not match what’s expected.
Monday night in Singapore, and the focus stayed on stocks: a big bounce for a beaten-down AI player, thin shares in circulation, and traders hunting for evidence that Helport’s AI labor model will convert pilots and partnerships into real, recurring revenue—not just fuel another choppy day of trading.
