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NYSE:CRM News 7 July 2025 - 2 October 2025

Inside Salesforce’s Generative AI Revolution: How Marketing GPT and Einstein GPT Are Reshaping CRM

Why Salesforce (CRM) Could Transform Enterprise AI in 2026: A Deep Dive Through October 1 2025

Latest News (late September–October 1 2025) Earnings and Guidance Salesforce reported fiscal Q2 2026 results on Sept. 3. Revenue grew 10% year‑over‑year to $10.2 billion, with subscription and support revenue contributing $9.7 billion (up 11%). Current remaining performance obligations increased to $29.4 billion, while GAAP operating margin reached 22.8% and non‑GAAP margin 34.3%. Shareholder returns totalled $2.6 billion through dividends and buybacks; the board authorised an additional $20 billion share‑repurchase program. CEO Marc Benioff celebrated the “outstanding quarter” and said the company is on track for record operating cash flow of about $15 billion. President and CFO Robin Washington said Salesforce exceeded all financial targets and achieved its tenth consecutive quarter of margin expansion.
2 October 2025
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Inside Salesforce’s Generative AI Revolution: How Marketing GPT and Einstein GPT Are Reshaping CRM

Salesforce (CRM) Stock News: Shares Slide 3% on Weak Guidance, AI Ambitions Tested

Sources: Stock prices and trading data from Investing.com investing.com; company press releases and financial results salesforce.com salesforce.com; news reports and analysis from Reuters, Salesforce Ben, and MarketBeat reuters.com salesforceben.com marketbeat.com capital.com marketbeat.com. These provide the latest market info, expert quotes, and forecast estimates.
30 September 2025
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Agentic AI Revolution: How Autonomous, Goal-Driven AI Agents Are Reshaping Our World

Agentic AI Revolution: How Autonomous, Goal-Driven AI Agents Are Reshaping Our World

Comprehensive Overview of Agentic AI What Is Agentic AI (and How Is It Different from Traditional AI)? Agentic AI, often described as autonomous, goal-oriented AI, refers to AI systems endowed with a form of “agency.” In practical terms, an agentic AI can make independent decisions and take actions in pursuit of an objective, without needing a human to prompt each step. It’s a step beyond traditional AI models that simply respond to explicit inputs. For example, a classic AI system (say, a chess program or a language model like ChatGPT) generates outputs only when prompted and doesn’t initiate further action
10 September 2025
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AI Stock Frenzy: Broadcom’s $10B Chip Deal Ignites Rally as Salesforce Stumbles – Sept 4-5 Roundup

AI Stock Frenzy: Broadcom’s $10B Chip Deal Ignites Rally as Salesforce Stumbles – Sept 4-5 Roundup

Key Takeaways Broadcom Rallies on AI Chip Windfall Chip designer Broadcom (AVGO) emerged as a major winner this week, riding the AI hardware boom to new heights. On Sept. 4, Broadcom reported robust earnings and signaled that demand for its AI-focused semiconductors is exceeding expectations. Third-quarter revenue came in at $15.95 billion (topping forecasts of $15.83 B) and the company issued an upbeat forecast for the current quarter: about $17.4 billion in Q4 revenue versus the $17.0 B consensus reuters.com. CEO Hock Tan told analysts that AI-related sales will “improve significantly” in fiscal 2026, after Broadcom secured over $10 billion in orders for AI infrastructure
5 September 2025
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AI Layoff Wave of 2025: Salesforce’s 4,000-Job Cut Is Just the Beginning

AI Layoff Wave of 2025: Salesforce’s 4,000-Job Cut Is Just the Beginning

AI Replacing Workers in Tech: Salesforce Leads the Trend Tech companies have been on the forefront of integrating artificial intelligence – and now they’re seeing the workforce shake-ups that come with it. Salesforce made headlines this year when Marc Benioff confirmed the CRM giant cut about 4,000 customer support jobs after rolling out new AI-powered support bots foxbusiness.com foxbusiness.com. These “AI agents” can handle routine customer queries, generate content, and even manage websites automatically latimes.com. The efficiency gains were striking enough that Salesforce stopped backfilling many support roles. “With our AI agent platform, the number of support cases declined and
3 September 2025
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AI vs. IT Pros: Why the Robots Haven’t Taken Over Tech Jobs (Yet)

AI vs. IT Pros: Why the Robots Haven’t Taken Over Tech Jobs (Yet)

Key Facts and Findings AI’s Growing Role in IT: Hype vs. Reality For years we’ve heard bold predictions that artificial intelligence would soon replace swaths of IT specialists – from software developers to system admins. The hype surged with each AI breakthrough, but the reality in 2025 is that human IT professionals are still very much in demand. AI has certainly changed how these experts work, automating countless routine tasks and accelerating workflows. Tools like code generators, intelligent monitoring systems, and chatbots are now commonplace in IT departments. In fact, most organizations are eagerly adopting such tools; recent surveys show that
31 August 2025
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Slack vs Discord vs Telegram in 2025: Which One Is Really Best for You?

Slack vs Discord vs Telegram in 2025: Which One Is Really Best for You?

Slack (launched in 2013) is primarily a workplace collaboration tool with structured channels and threads, and in 2024–25 reported roughly 65–79 million monthly active users and 42–47 million daily active users. Discord (launched in 2015) focuses on real-time voice and video for online communities, with a default server member limit of 250,000 (raiseable) and around 200 million monthly users in 2024, including servers that reach millions. Telegram (launched in 2013) blends private messaging with large broadcast channels and groups up to 200,000 members, plus unlimited channels and Topics in Groups introduced in 2023. Slack’s ecosystem is an integration powerhouse with
22 August 2025
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Work Smarter, Not Longer: 12 Real AI Automations That Free Up Your Week

Work Smarter, Not Longer: 12 Real AI Automations That Free Up Your Week

In 2023, a McKinsey study estimated that AI could automate up to 45% of repetitive tasks, potentially saving hours for workers. Salesforce data from late 2023 shows marketers using generative AI saved about 5 hours per week on content creation tasks. HubSpot reports that sales reps using AI save 2 hours 15 minutes per day, roughly 11 hours per week overall. JetBlue’s live AI chatbot implementation reportedly saved about 4.7 minutes per chat and about 73,000 agent hours in a single quarter. Unilever’s AI hiring program reportedly saved over 50,000 hours of candidate interview time over 18 months and cut
14 August 2025
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Inside Salesforce’s Generative AI Revolution: How Marketing GPT and Einstein GPT Are Reshaping CRM

Inside Salesforce’s Generative AI Revolution: How Marketing GPT and Einstein GPT Are Reshaping CRM

Marketing GPT was announced in mid-2023 as part of Marketing Cloud to generate emails, segments, and journeys via natural-language prompts, grounded in Data Cloud with general availability in February 2024. Marketing GPT features include AI-driven Segment Creation, Generative Email Content Creation, Segment Intelligence & Insights, Rapid Identity Resolution, and Visual and Image Generation through a Typeface partnership. Einstein GPT launched in March 2023 as the world’s first generative AI for CRM, delivering AI-created content across Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, Slack, Tableau, and developers using OpenAI models with Data Cloud grounding. Salesforce’s AI Cloud launched in June
28 July 2025
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MarTech Industry News & Trends (June–July 2025)

MarTech Industry News & Trends (June–July 2025)

The number of MarTech solutions grew to 15,384 in 2025, up 9% from 14,106 in 2024 per Chiefmartec. MarTech has achieved roughly 100× growth since 2011, with AI-native startups flourishing as legacy products consolidate or exit. Only 25% of marketers report well-integrated tech stacks while 96% are satisfied with their tools, highlighting ongoing data integration challenges. Snowflake and Acxiom announced a strategic partnership to build an AI-powered marketing data environment using first‑party data at scale. Salesforce released Agentforce 3, adding 200+ pre-built actions, a new Command Center, updated architecture, and Slack Channels for AI-assisted collaboration. Adobe expanded GenStudio with Firefly-powered
10 July 2025
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API Management and Integration Platforms Mid‑2025: Key Innovations, Deals, and Trends

API Management and Integration Platforms Mid‑2025: Key Innovations, Deals, and Trends

In late June 2025 MuleSoft announced AI agent orchestration in Anypoint Platform, adding Model Context Protocol (MCP) and Agent-to-Agent (A2A) support, an MCP Connector to expose APIs as MCP endpoints, Flex Gateway upgrades for secure MCP/A2A connectivity, and Anypoint Code Builder AI tooling. Google Cloud Apigee’s Gemini Code Assist reached general availability on June 18, 2025, integrating Gemini LLMs with Apigee’s API hub to generate OpenAPI specs via chat, provide AI-generated spec summaries, and support iterative refinement while enforcing enterprise security standards. Postman unveiled Agent Mode at POST/CON 2025 (June 3–4, 2025), an AI-native assistant that executes design, testing, documentation,
9 July 2025
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Revolutionize Your Insights: How to Create a Market Research Report With AI in 2025

Revolutionize Your Insights: How to Create a Market Research Report With AI in 2025

In 2025, market research must demonstrate ROI by linking insights to tangible business outcomes such as increased revenue, reduced costs, or improved customer satisfaction. Nearly 60% of researchers report their organizations depend on insights more today than a year ago. 83% of researchers say their organizations plan to significantly increase AI investment in 2025. Andreessen Horowitz (a16z) notes that AI has increased the pace and decreased the cost of surveying, with survey design and question adaptation happening in hours instead of weeks. Synthetic data and “virtual respondents” can simulate responses for experts like CFOs or cardiologists in minutes. AI acts
7 July 2025
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