Citigroup CEO Jane Fraser’s blunt memo puts Citi job cuts and AI overhaul back in focus
Citigroup will cut about 1,000 jobs this week, part of a plan to eliminate up to 20,000 positions by 2026 as automation and AI expand across the bank. CEO Jane Fraser told staff performance will be judged on results, with some roles becoming obsolete. The update follows Citi’s 2025 earnings release and a renewed push to boost returns. The bank reported a sharp rise in financial advisory fees and increased use of AI tools.