Evri Under Fire After BBC Panorama: Courier Pay, Missing Parcels and Christmas Delivery Complaints Explained (15 December 2025)
As the UK’s Christmas delivery rush peaks, Evri is facing a fresh wave of scrutiny over how parcels are handled, why so many customers report missing or delayed deliveries, and whether the company’s pay-per-parcel model is pushing couriers into rushed, corner-cutting behaviour. Today’s news cycle brings three connected strands into sharp focus: a BBC Panorama investigation into delivery practices, local complaints from Lincolnshire customers who say parcels are arriving late—or not at all—and a growing public debate about what Evri delivery drivers really earn once time, fuel and workload are factored in. Upday News+2Lincs Sound+2 What BBC Panorama alleges: pressure,