Salesforce Unleashes AI Agents to Fix a $7B Problem – Will CRM Stocks Soar?
Salesforce launched Agentforce 360, an AI-agent platform, at Dreamforce 2025, integrating it into ChatGPT and Slack through an expanded OpenAI partnership. Agentforce Voice enables AI agents to speak over phone systems, while a new commerce agent automates online sales with Stripe. Salesforce beat Q2 revenue estimates but shares fell on cautious guidance. CRM stock trades near a 52-week low as analysts remain split on prospects.