Salesforce Unleashes AI Agents to Fix a $7B Problem – Will CRM Stocks Soar?
Salesforce’s latest AI push – unveiled at its Oct 2025 Dreamforce conference – centers on Agentforce, a framework of “autonomous AI agents” embedded throughout Salesforce products venturebeat.com. With 12,000+ customers already using Agentforce in 2024 reuters.com tekedia.com, the company is betting these agents will break the cycle of stalled pilots. In a press briefing, co-founder CTO Parker Harris said “we are truly in the agentic AI era,” predicting that “40% of the work in the Fortune 1000 is probably going to be done by AI, and it’s going to be humans and AI actually working together” venturebeat.com. Salesforce frames Agentforce 360 as the “third wave” of AI – moving beyond chatbots to systems that act on users’ behalf with data and security built-in constellationr.com venturebeat.com.
