UPS Customers Are Waiting on Tariff Refunds. Congress Wants Answers Now
House Democrats are pressing United Parcel Service Inc. for answers on whether any tariff refunds it could receive from the U.S. government will actually reach customers, adding scrutiny to the Atlanta-based giant's work in customs just before its quarterly earnings next week. In their April 23 letter, lawmakers addressed UPS CEO Carol Tomé, along with FedEx, DHL, and several top retailers.