TCS presses reset on AI strategy as it shifts from pilots to payback
Tata Consultancy Services is shifting from small AI pilots to scaled deployments tied to return on investment, The Economic Times reported. The company has laid off about 12,000 employees in six months and crossed $30 billion in revenue for FY25. TCS introduced a five-level autonomy framework and expanded workforce training as it reshapes roles and delivery. CEO K Krithivasan aims to make TCS the world’s largest AI-led tech services firm.