Jersey Mike’s beats Chick-fil-A in fast-food satisfaction
Jersey Mike’s Subs took the top spot over Chick-fil-A in the American Customer Satisfaction Index’s 2026 restaurant study, breaking Chick-fil-A’s 11-year streak at No. 1 among U.S. quick-service restaurants. The index uses "quick-service restaurants" for fast-food and limited-service chains.